Learners will create a strategic intent and vision for their organisation or function, analysing strategic opportunities and promoting innovation. Learners will also develop critical knowledge of environmental, social and governance factors, and will explore how to cultivate and maintain collaborative relationships with key stakeholders in strategy execution.

Learners will explore approaches to design innovation. They will lead and influence agreed projects to deliver organisational strategy, such as change and agile transformation programmes, new product and service implementation, and customer experience improvement. Using design thinking tools, such as A3 thinking and VoC, participants will develop practical and customer-led project plans.

In this module, learners explore competing priorities in budget, people, technology, governance, and regulation to achieve successful outcomes in executing project plans. Performance metrics and function accountability are designed to ensure outcomes are aligned to the needs of the organisation and deliver sustainable ESG and regulatory performance.

Participants will build a talent management vision and plan across their organisation supported by tools to manage every element of that talent journey for the organisation and the people within it. Exploring coaching, professional learning and succession planning, participants will be supported to develop an ethical, inclusive, innovative, and developmental culture.