Learners will develop an understanding of what it means to be professional in the workplace and how best to learn about self-awareness and manage themselves. Learners will develop the core skills to fulfil the challenging but rewarding role of leading people and high performing teams.

Learners will develop problem solving techniques to make decisions using relevant information and disseminating this within their team and wider department. Learners will develop their understanding of how to operate within organisational values and manage communication at all levels within an organisation including in meetings and presentations with a range of stakeholders.

Learners will develop their operational management skills and begin to learn how to manage data, technology and human resources to support an organisational strategy. Learners will understand the basic principles of managing costs and budgets including how to monitor financial matters. Learners will deliver a project proposal and learn about project management.